Mindblown: a blog about philosophy.

  • Gender Matters in Leadership

    This year the theme for International Women’s Day is “Choose to Challenge” and the Leadership team in SalesSense, like many organisations, has been reflecting on the progress we have made in creating a culture of belonging, where we not only allow our differences to exist but where they are supported, respected & celebrated. We know…

  • Can chess improve your sales

    To improve your sales you must develop problem-solving skills. I started playing chess at the same time as I started in sales, and to my surprise, I realised that a lot of the skills are transferable. To learn chess, you must be resilient. As a beginner you will lose many games before you start winning.…

  • Leap of Faith from Sales to the Contact Centre

      Leap of Faith During 2020 I questioned my timing. I had just joined taken a role based in a Contact Centre with an organisation that was somewhat unknown to me, a role that at first glance was a distance from what I had done before. The organisation was SalesSense and the role was Sales…

  • SalesSense International wins Employer of the Year 2020

    Minister Simon Harris announces the 2020 Generation Apprenticeship Employer of the Year winners. SalesSense International, headquartered in Galway joins J&J Vision, from Limerick city and Combilift, from Co. Monaghan as winners in the large company category   Ger Teahon, CEO of SalesSense International commented “Receiving the nomination in such exalted company was an honour, to…

  • How closing the Contact Centre impacted Isolation Empathy and Remote Awareness

      The new normal. Contact Centre closed. Working from Home. Seldom has such a frequently used expression evoked such frustrating, claustrophobic, deflating and borderline upsetting emotions. What does it mean? Acceptance? No going back? That the life we loved has changed for ever?   Things have obviously changed for the time being and with this…

  • Outsourced Sales – Your team will inspire you

      March 2020 commenced like most months do in SalesSense, with passion, eagerness and energy. For the Outsourced Sales team this swiftly turned to concern, caution and fear, especially when thinking about family and friends. I found myself experiencing a moment in my life which I had never prepared for, or even thought about. Questions…

  • Field Sales Management – Investing in Yourself

      Field Sales Management – The time you spend travelling is an investment in yourself Even in a year as strange as 2020, that time is upon us when the Leaving Certificate results are out. There are lots of decisions being made by young people all over Ireland, and although it’s several years since I…

  • Looking to past travels to help guide this new future

      If I’m honest, when I first heard about COVID-19 back in January I dismissed it because I didn’t think it would affect us in Ireland but, clearly, I was wrong. I remember receiving the email from my boss late one Friday evening in March telling us that due to the new social distancing laws,…

  • Giving your Leadership a Lift

      In early 2020 (yes way back then) I was searching for inspiration to kick start the next phase of my development as a leader. I had heard a lot about LIFT Ireland. SalesSense had been a founding partner and I knew it was a force to improve the quality of leadership in Ireland in…

  • When improvement is not only Continuous but also Sustainable

    This week, as perhaps the new normal starts to recede ever so slightly to just the normal, I have been reflecting on how well we have weathered the storm. Some areas have undoubtedly suffered but others have thrived through a steely determination to survive and grow. Continuous improvement is always at the heart of what…

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