Category: News

  • SalesSense CPC DP Summary

    [embeddoc url=\”https://salessense.ie/wp-content/uploads/2022/11/2022-11-30-SalesSense-Summary-CBI-CPC-DP.docx\” viewer=\”microsoft\”] https://salessense.ie/wp-content/uploads/2022/11/2022-11-30-SalesSense-CPC-DP-Summary.pdf

  • Next Generation Cloud Solutions Seminar a Huge Success

      Visitors to the SalesSense Customer Engagement Centre, Dundalk SalesSense recently hosted a CCMA event in conjunction with its technology partners, 8×8, with the objective of helping firms futureproof their customer service and sales with next generation cloud solutions. Some of the key challenges facing the contact service industry were 50% of revenue in 2026…

  • SalesSense Attains UK’s Cyber Essentials Security Certification

    Cyber Security Background In an era of daily cyber-attacks in both the public and private sector, SalesSense decided to go through the process of getting Cyber Essentials certified by the National Cyber Security Centre in the UK. These daily global cyber-attacks include malware such as trojans and ransomware, phishing, password attacks, denial of access attacks,…

  • SalesSense\’s Sustainability Endeavours Recognised by the International Standards Organisation

    SalesSense is delighted to announce, as a direct result of its sustainability endeavours in designing and implementing a state-of-the-art Environmental Management System, it has achieved the prestigious ISO 14001 Environmental Management certification. ”For SalesSense and our partners, leaving the planet in a better place for future generations is a key priority. The attainment of ISO…

  • SalesSense Achieves ISO 27001 Accreditation

    While everyone was eating tins of roses for breakfast and watching Home Alone for the 67th time, SalesSense were having an ISO 27001 second stage audit two days before Christmas. What is ISO 27001? ISO 27001 is an international accreditation for companies who are implementing best practice in regards information security. Achieving this rigorous standard…

  • Microsoft Ireland Customer Success for SalesSense and Storm

    Microsoft Ireland Customer Success stories are widely acknowledged as examples of best practice, and the Microsoft Partner community works hard to elevate its case studies to this level of recognition. Each year in December Microsoft runs an Advent calendar over the 24 days from December 1st to Christmas Eve, featuring a different Customer Success story…

  • CCMA Awards success for SalesSense

    CCMA Awards Winners are the envy of their peers and against strong competition in the 2021 competition Ciara Reel emerged as winner of the prestigious Team Leader of the Year Award. On a night of high drama SalesSense held its collective breath having been shortlisted for no less than 10 categories. In addition to Ciara’s…

  • SalesSense – out of the limelight playing a crucial role

    When I read my friend Áine Mulroe’s beautiful piece on SalesSense reaching 15 years it made me think back to my own beginnings in the company. I remember my friends and family asking who I worked for, and when I’d reply “SalesSense International” I always got a bemused look – “who?” I would go on…

  • Ryan Keenan wins a LIFT Ireland Leadership Award

    SalesSense is delighted that our colleague Ryan Keenan has won a prestigious LIFT Ireland Leadership Award in the 2021 event. During an exciting online ceremony Ryan was presented with the award by TV Presenter and Designer Sonya Lennon and by Lorraine Bowen of The Entrepreneurs Academy. This an enormous achievement for Ryan as there were…

  • A milestone date as SalesSense celebrates 15 years in business

    October 2021 is a noteworthy landmark in our journey as SalesSense celebrates 15 years in business. To mark this, I wanted to take the opportunity to recognise some of the accomplishments and successes we have had over the years. There is little that we would have achieved without the drive and determination of all our…