Mindblown: a blog about philosophy.

  • You can’t stay still on a moving train

      At a leadership team meeting last week I was asked about key achievements of the SalesSense Technology Team over the past year. Last summer we embarked on a 9-month change programme to completely overhaul every aspect of our IT infrastructure, delivering a world class platform to enable our business to develop and grow. And…

  • What exactly is The SalesSense Way

      To strengthen our internal communications during recent weeks we launched a new intranet site. When it went live Rebecca, our newest addition to the recruitment team, asked me a simple question: “What exactly is The SalesSense Way?” At first, I found myself struggling to answer. Instinctively I knew that The SalesSense Way is not…

  • Never stop investing in your Future Leadership Team

      One small positive from the last number of weeks has been some valuable time to reflect on where we all are in ourselves, and what we would like to achieve post-lockdown. I have always believed that personal development is a lifelong process of self-awareness, through which we set goals to maximise our potential. It’s…

  • ISO Quality Processes in a work from home world

      For SalesSense, March 2020 has seen our Customer Engagement Centre teams en masse working remotely from home. Like everything, it came with pros and cons. No travel time (great!), no childproof home office when you have a live meeting with your client (not so great!). But what does this new way of working mean…

  • Customer Engagement- COVID-19 as a catalyst for change

      Working as a data scientist in a busy customer engagement centre, if this pandemic has taught me one lesson it is about the freedom which we have always taken for granted. Why did we need a global pandemic to make us appreciate what we already have? In less than one business quarter of working…

  • Driving a safe path for your fleet in a post C19 world

    As Ireland commences its phased return to work from 18th May,  we can look to how China began to ease some of its restrictions to get a glimpse of what effect lockdown has had on its population and what will be required for us in the post C19 world as we try to embed our…

  • The future of D2D in Outsourced Sales

      COVID-19 has ‘fundamentally changed’ Ireland’s economic landscape, with GDP expected to fall by 10.5% this year as the country enters a ‘severe recession.” Minister for Finance Paschal Donohoe. We are all wondering about the ripple effect of the current pandemic on the economy, certain in the knowledge that it will be felt for months…

  • Will Teamwork change in the new normal

      We are all talking about the new normal and I know that this means very different things to different people. For me this has been a period of reflection, thinking about how lucky we are in so many ways that we have had the technology to allow us to adapt in our own lives.…

  • SalesSense supports the Junior Entrepreneur Programme

    SalesSense is delighted to support the Junior Entrepreneur Programme (JEP) for the second year running by launching an outreach campaign with a team of five new recruits to spread awareness of the deserving initiative to schools across Ireland! JEP is an entrepreneurial awareness and skills enhancement programme for Primary School children. The programme aims to…

  • SalesSense thanks amazing teams with Family & Friends Party

    Sunshine, Fire Show, Bubble Football, Face Paint, Bouncy Castles, Dragon Obstacle Course, Giant Games & Barbeque followed by 99’s from Mr.Whippie himself ….and all by the sea in Galway! What a fabulous day we had at the Galway Bay Golf Resort for our Family & Friends Party to thank our amazing teams, family and friends…

Got any book recommendations?